okta integration double login

Question

Hi,

We are trying to integrate Okta with our On Premise JIRA. I've set it up according to the directions, however, after logging into the Okta site we are redirected to JIRA and have to login again. I feel like I'm missing a setting. Any ideas?

Jeff Welling · Answer

Any word back from Okta support on this?

Mike Bleske · Answer

In our case, we had to change the format of how Okta was sending the username. Okta was sending the email address, however, our JIRA was expecting just the username.

Matthieu Luet · Answer

I also have this issue. Did you have any luck?

In the logs I can see it pulling data from the session...

2015-06-19 02:03:45,667 INFO [http-bio-8090-exec-16] [confluence.authenticator.okta.OktaConfluenceAuthenticator] getUser User from assertion: scott.daniels@domain.com

I've logged a support ticket with Okta but I'd love to crack it asap.