Must email addresses in Confluence be unique or can mulitple users have the same email address?
We have some users which have the same email address, no problems so far.
What happens if one of these users selects the 'Forgot My Password' function and enters the email address instead of their user id?
In our case, it looks like Confluence just takes the first user it finds by the email address and creates a reset link for that user. The same happens in our other Confluence using Crowd.
The password goes to the email address, so whomever is reading the email address gets the password. If it's a shared account, then many people have access. Not a lot you can do about that - it's the organisation's decision to use shared accounts. (If you are, then you may want to think it through - in some cases, it's such a bad idea, it's illegal)
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