Moving a group of pages fails

Question

Hello,

I'm running Confluence 5.4.3 Download.

I'm finding that when I try to move a group of pages to another space it doesn't move them. This is happening consistently.

However, if I want to move one page or perhaps a small group (not sure what the number is) then it will work.

So if I set up the a place in the space I want to move pages to, then move the pages in small groups, it all works as expected.

Obviously this is tedious and not how Confluence should work.

Has anyone else experienced this and if so how did you resolve it?

Cheers.

Mick Davidson_o2ws6w · Answer

Guilherme,

I've just had the following stats back from our IT team. It shows that everything is normal:

Java VM Memory Statistics

* Heap Memory    
* [Used Memory (16 %)]     [Free Memory (84 %)]  84 % Free
* Maximum Heap Size    7282 MB
* Total Allocated Memory    1388 MB
* Used Memory    1173 MB
* Free Allocated Memory    214 MB
* Total Free Memory    6108 MB
* Permanent Generation Memory    
* [Used Memory (47 %)]     [Free Memory (53 %)]  53 % Free
* Maximum PermGen    512 MB
* Used PermGen    239 MB

There are no error messages in the logs about out of memory errors.

Any other suggestions?

Cheers.

Mick Davidson_o2ws6w · Answer

Guilherme,

Thanks for the info. I've had a quick look at and will pass it on to our tech team.

At the beginning of the info it talks about error messages. I don't see these. in fact nothing happens at all, there's not even a icon to show the system's doing something.

Cheers.

Guilherme Nedel · Answer

Hello Mick, there is a chance the the process if being hindered due to the amount of data that is being moved, which exceeds the available resources. You can double check how much available resources through this item in the "Fix Out of Memory Errors Page", after this link.

That should give you information if what you have currently is enough and how to bump it to higher levels if needed.