Jira cannot get data from Fisheye/Crucible, even if they are trusted.

Question

I have installed Jira and Bamboo, both integrated with Crowd and with a SSO working.

Those are all the latest versions, downloaded yesterday from Atlassian website.

I have set up the application link between Jira and Bamboo and in the administration interface the link seems to be set up correctly.

From Crucible I can see Jira data: when I open a review I can link a Jira Issue and see the summary of the issue. i can create subtasks from comments and close the issue when the review is closed.

The problem is from Jira: I cannot see any commit or any review from the project Tab. I cannot either see commits and reviews from the Jira issue view page.

I have also tried to change the application link:

- I have enableb oAuth authentication, no success

- I have disabled everything and enabled onli Basic authentication: I read on another question that this fixed the problem, but it did not work for me

Any idea? Thanks

Ronald Horner · Answer

I had to update the whitelist in JIRA to get my OAuth to work correctly.  Also ensure that the same users exist in both applications.

* Go to http://your.jira.server/jira/secure/admin/ConfigureWhitelist!default.jspa
* Add the list of URLs allowed for your Fisheye install* I added both the hostname and IP address just to be safe

* Reenable your OAuth and stop using Basic Authentication

Stefano Luperto · Answer

In Crowd logs I cannot see anything interesting.

In Jira log I get:

2012-01-11 08:35:29,232 http-8080-4 WARN admin 515x1085x1 1ueouzi 10.80.28.71 /plugins/servlet/gadgets/makeRequest [http.impl.client.DefaultRequestDirector] Authentication error: Unable to respond to any of these challenges: {oauth=WWW-Authenticate: OAuth realm="http%3A%2F%2Flocalserver.localdomain%3A8085"}

In Fisheye logs there is nothing related to this problem.

Jeff Kirby · Answer

are there any messages in the log files (catalina.out, atlassian-jira.log, atlassian-fecru.log)?