nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

How to add custom fields to email template

S_gi5ko9

Hi,

Please suggest me how I can add custom fields in the create screen to create issue email template?

Also I'm having around 50 custom fields in the create screen across all the eight issue types and want to know

1. whether I can add all these custom fields to create issue template or I need to use different template for each workflows?

2. If having single issue create template then all the custom fields will be show it in email or only value contains custom field will be visible in email?

3. I got that following parameter needs to be add for displaying the custom field in email, $issue.getCustomFieldValue("customfield_10150")

but where in create issue template I can place this kind of 50 parameter?

Many thanks in advance.

Thanks,

Sanu P Soman

Accepted answers

Nic Brough -Adaptavist-

You could always read the docs - https://confluence.atlassian.com/display/JIRA/Customising+Email+Content

For the other questions:

1) I don't think I fully understand the question. You can put the fields on the create screen for each individual project/issuetype, or groups, or you can use the same screen for everything. Up to you.

2) Either. The standard behaviour is not to include empty fields in emails, and that's what the docs cover, but you can override it if you want.

3) Again, I really don't understand the question. What is a "create issue template"? Do you mean the create screen? If so, then you add fields by their name, not custom field ID. If you don't mean the screen, then I'm utterly lost and you'll need to explain more.

I think you probably need to work through https://confluence.atlassian.com/display/JIRA/Configuring+Fields+and+Screens as well - that should guide you through the basics

All comments

Nic Brough -Adaptavist-

You could always read the docs - https://confluence.atlassian.com/display/JIRA/Customising+Email+Content

For the other questions:

2) Either. The standard behaviour is not to include empty fields in emails, and that's what the docs cover, but you can override it if you want.

I think you probably need to work through https://confluence.atlassian.com/display/JIRA/Configuring+Fields+and+Screens as well - that should guide you through the basics

S_gi5ko9

I mean create issue template is the create issue event(notification event) in JIRA specifying in "createissue.vm" file.

So how I can add create screen custom field details in createissue.vm file ?? Please guide me.

Thanks.

Nic Brough -Adaptavist-

It's in the documentation I referred to. That tells you how to add fields to the templates. I don't know how else I can explain this.

Could you explain what you are not understanding in the docs?

S_gi5ko9

Could you please clarify me exactly where I can add the following parameter in createissue.vm file

$issue.getCustomFieldValue("customfield_10150"), any specific line is there or I can add it in any line.