Remote IIS Getting 404

Question

Configured JIRA to use a remote IIS server using http://confluence.atlassian.com/display/JIRA/Integrating+JIRA+with+IIS , but still getting a 404 error.

IIS V6, our IIS people have looked at the IIS server and logs, no problems found.  They say it is a Tomcat issue.

JIRA v4.3.3#617-r149616, embedded Tomcat.

Our Firewall support has looked at the Firewall logs, ports 8009, 8080 & 8443 all open, no problems found.

We develope on WebSphere through IIS; therefore, no expirence redirecting Tomcat through IIS.

D.L. D.L. · Answer

We were able to use our WebSphere Plugin (on IIS) to redirect the request to JIRA (Tomcat) through the 8080 port.  I didn't know that the WebSphere Plugin could support Tomcat, and apparently jBoss as well,  At least I have been told.

Nic Brough -Adaptavist- · Answer

What do your Jira and Websphere logs say?

There is one *really* quick and dirty test you can try before digging for the logs though - if you can get on to the server, try connecting to http://localhost:8080/jira and see if Jira is available there.  (Note - you need to check your config for the port and location, 8080/jira is what I tend to use, but it depends on what you've set up).

That test, or the logs, will tell you if Jira is running or not.  If it's not, the log will tell you why.  If it is running, then you need to go back to your IIS people and correct them.