Login to JIRA and Confluence w/ Crowd SSO not possible

Question

Hello,

When I activate Crowd SSO in JIRA and Confluence I'm no longer able to login to JIRA and Confluence. I created the crowd directory in each of the applications and w/o SSO login works like a charm.

For Stash everything works fine with Crowd SSO, too.

I already checked for the cookie domain, with I set manually to according the documentation. But I have no idea were to search. I also configured my web-server (used as reverse-proxy and ssl-gateway) as trusted proxy, I checked that all the relevant IP-addresses are configured in all the applications, I checked the groups who are allowed do logon to the applications.

Regards,
Daniel

Daniel_296onp · Answer

Does SSO work so differently for Stash? I use the same Apache rewrite rules for them as for JIRA and Confluence, and when I login in Stash I'm logged in in Crowd, too. Just as excpected.

Marcus Silveira · Answer

Hi Daniel,

Have you tried to use SSO without your proxy and SSL already to confirm if that is not affecting the SSO connection?

You may need to bypass/redirect/authenticate something else that you aren't right now.

Your logs probably have a lead on what may be causing the problem here.

If you want Atlassian to help checking the logs, you can create a support ticket with us at http://support.atlassian.com

Cheers