nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

QUESTION: Automatically transition issue status

Alan Jiménez_zu7euy

I have added a status (workflow step) to our JIRA called Pending, meaning that it waits for the customer to answer a question from us. As soon as the customer answers the question, I want the issue to automatically transition into Open status. Is this possible?

Accepted answers

Alan Jiménez_zu7euy

Atlassian has told me that this is impossible for JIRA oD. The JIRA Toolkit won't work or is, at least, seriusly crippled for the ondemand version. :S

All comments

Zul NS [Atlassian]

You can use this plugin for this https://marketplace.atlassian.com/plugins/com.atlassian.jira.toolkit

This link might help on installing and configuring the Auto Transition Listener https://studio.plugins.atlassian.com/wiki/display/JTOOL/Auto+Transition+Listener

Alan Jiménez_zu7euy

Atlassian has told me that this is impossible for JIRA oD. The JIRA Toolkit won't work or is, at least, seriusly crippled for the ondemand version. :S

Zul NS [Atlassian]

I'm not familiar with onDemand. However, I do know that the plugin is included as part of the free add-on plugin for onDemand users. You can refer here for onDemand plugins policy

Welcome!

It looks like you're new here. Sign in or register to get started.