Getting Permission Denied while starting the tomcat .

Question

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Getting the following error while starting the tomcat. We have checked user and group permissions as well to the JIRA directory.

opt/atlassian/jira/logs/catalina.out’: Permission denied

./bin/catalina.sh: 406: ./bin/catalina.sh: cannot create /opt/atlassian/jira/logs/catalina.out: Permission denied

Sachin Dhamale_o1c5zi · Answer

Hi Nic,

I am also getting same error

So i run mention query then i m getting following outplut

-rwxr-xr-x jiruser jiruser ?

Can you please help me on this

Nic Brough -Adaptavist- · Answer

That's definitely a permissions issue.

You've said you've checked user and group permissions - could you show us in full, with

ls -lZ opt/atlassian/jira/logs/catalina.out

and tell us which user is trying to run JIRA?