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Custom Jira Filter Sorting

Jason Lang2

I would like to know how to custom sort my JIRA filter results columns so different statuses show in an order other than ASC or DESC.

In my status columns I would like to be able to place all my closed issues at the bottom of my filter list while having my open at the top. We have other statuses that I would like in between those.

So if I ordered by status I would like the filter to show tickets in order or Open, In Dev, In QA, and Closed

Is there a way to do this in advanced filtering?

Accepted answers

Jose M_

Which resolution do you use for Open, Dev, QA, Closed ? Open is normally Unresolved. You can use the Resolution for sorting. Starting with the Unresolved i.e. Open issues.

All comments

Udo Brand

It is not possible but you can use a workaround. Set in those transition another customfield with some order values (1-9 or A-Z) and then do an order by on that field instead on the status field.

Jason Lang2

Thanks Udo,

Can you please explain in more detail? Are you saying you can have more than one field/column linked to a transition? So in the admin when I set up transitions from status Open to closed there is a way to also link Open transition to 1 and Closed to 2?

Do you know where there are directions on how to do this?

Jason Lang2

hanks Udo, Can you please explain in more detail? Are you saying you can have more than one field/column linked to a transition? So in the admin when I set up transitions from status Open to closed there is a way to also link Open transition to 1 and Closed to 2? Do you know where there are directions on how to do this?

Udo Brand

Well, when you transition an issue to closed set in a post function a (new) custom field (named e.g. statusorder) to "Z". Do this in all transitions with an according letter so you get your desired order of your statuses. So an order by "statusorder" will result in the correct order of you status (closed as last, etc.)

Jose M_

Which resolution do you use for Open, Dev, QA, Closed ? Open is normally Unresolved. You can use the Resolution for sorting. Starting with the Unresolved i.e. Open issues.

Kyle Mitofsky

From the Stack Overflow question Custom 'ORDER BY' status in JIRA, the Status field has it's own sort order that is not governed by alphabetization, but by a custom order in as defined in Administration > Issues > Statuses (https://$JIRA_URL/secure/admin/ViewStatuses.jspa)