Creating duplicate accounts for users

Question

Hi,

We sync-up with LDAP directory for confluence profile. For last couple of users we are facing issue, like it is creating two accounts for single user. one in LDAP directory and another one is on internal directory. Please refer attached screenshot for details.

Please help me to overcome on this issue.

Thanks'

Rinku

Peter Van de Voorde · Answer

Hi Rinku,

I just wanted to make sure that we are talking about the rigth edition :)

To see the order of the user directories you should go to your Confluence Administration page and search for the User Directories menu.

This should contain both your internal Confluence Directory and your LDAP directory.

Here you can see their order and you should also be able to see how the LDAP directory is configured.

Best regards,

Peter

Rinku Saha · Answer

Hi Peter,

we are using confluence 5.1.3.

The information i have shared is correct.

Thanks'

Rinku

Peter Van de Voorde · Answer

Hi Rinku,

I just noticed that you are using conflluence on demand.

That isn't even able to connect to an ldap, so are you sure about the information in your question?

Best regards,

Peter