Stopped receiving email notifications from Atlassian Community

Anna Mitina (Stiltsoft)

Hi everyone,

So, somewhere around September, I stopped receiving email notifications from Atlassian Community. I connect the issue to Atlassian moving the forums platform.

The notifications were set up through keywords, and unfortunately, I can't find such setting on a renewed platform.

Were such type of notifications (by keywords) removed completely? What would be your suggestions for receiving notifications for only those topics that interest me?

Arkadiusz Wroblewski

Hi @Anna Mitina (Stiltsoft)

Unfortunately, keyword-based Search Alerts aren’t available on the new Community platform. You can follow tags and categories instead, though they don’t offer quite the same functionality.

There's already a feature request to bring Search Alerts back, currently Under Consideration.

You can also check this guide for managing notifications on the new platform.

Cheers,
Arek 🤠🧙‍♂️