"External Share - Tiny Power-Ups Club" power up isn't working

Question

Hi

"External Share - Tiny Power-Ups Club" power up isn't working and the email for the developer is bouncing back.

Anyone else experiencing an issue with this power up?

Liam Do - DevSamurai · Answer

Hi @Janka,

Try these steps to create a ticket with Support team:

* Open the link in an Incognito / Private window: Atlassian Purchasing & Licensing Contact Form.
* Select Continue without logging in.
* Fill in your email address.
* When selecting a topic, scroll to the bottom of the list and choose Other.
* Type out your detailed question and click Submit.

Hope it helps 🙌

Liam

Janka · Answer

Hi Liam,

I have the same issue as described above.

I tried to submit a ticket via the link you provided but there isn't a "submit" button or anything. I can type in my question but all I can do is klick on a button for self help resources or type my question in again to chat with a bot (who isn't helping..)

Any other tipps how to solve this would be highly appreciated.

best

JAnka

Liam Do - DevSamurai · Answer

Hi @Rebecca Dalli, Welcome to the Community!

You can refer to my answer in this post. The best option is to reach out to Atlassian Support.

https://community.atlassian.com/forums/discussion/comment/3308180#Comment_3308180

Hope it helps 🙌

Liam