Zephyr Essential app not loading

Question

Awaghan, Sumeet (TI-CAPGEMINI) · Answer

THanks, I raised service ticket with smartbear. I checkout with IT team I have full access to Jira and my access token is valid. Let's check out.

Arkadiusz Wroblewski · Answer

Hello @Awaghan, Sumeet (TI-CAPGEMINI)

For Jira Cloud, try an incognito window and check the F12 → Console/Network for errors.

SmartBear currently reports no outage:

https://zephyr-essential.status.smartbear.com/

If the issue persists across users and browsers, the next step would be to contact SmartBear Support:

https://support.smartbear.com/zephyr/

Cheers,

Arek🤠🧙‍♂️