Is it possible to reactivate a workspace listed under workspaces/deactivated when former admin is unavailable? I do not get the option reactivate on one of my workspaces.
Hi danhal,
The "Reactivate" button for deactivated Bitbucket workspaces is only visible to Admins. Its absence means you lack sufficient permissions.
Check with your IT department for Org Admin access first.
Org admin on its own won't bring the button back. Atlassian's cleanup post (https://community.atlassian.com/forums/discussion/3144063) puts it on workspace admins: only they can run the self-recovery flow.
So the thing to check is who can still act. Another workspace admin, if there was ever more than one.
If the former admin's account is managed by your company's org and only deactivated, an org admin can reactivate it in admin.atlassian.com, Directory > Users, Account type filter set to Managed accounts, then Reactivate account. Synced from an identity provider? Then it's done there instead. If that account still shows as workspace admin afterwards, it can run the restore.
Nobody left? Atlassian Support, probably. What they'd ask for is unclear, the no-admin case isn't something tested here.
Was it the free-workspace cleanup or a missed payment on a paid plan? And is it linked to an org at all?
It looks like you're new here. Sign in or register to get started.
