Unable to connect Microsoft Teams to Rovo

fabio.cabrita

Hello everyone,

I have both admin rights on Microsoft and Atlassian.

Rovo its complaining about permissions even with everything setup.

What I have so far on admin side:

• Rovo app deployed on Microsoft teams
• Rovo deployed as a Copilot agent
• Atlassian connector to Azure app working (index done):
  
• Successfull logins can be seen from Azure app related with the integration called: Atlassian Links - MSTeams:
  

From regular user side:

• have connected Rovo to Microsoft Teams and authorized:
  

And still while asking if can browse on MS teams, I get this from Rovo side:

No, not directly in this chat session. I cannot directly view, browse, or send messages in your Microsoft Teams account from here.

However, Atlassian Rovo supports two main ways of integrating with Microsoft Teams:

• Rovo can be installed directly in Microsoft Teams as an app/bot.This allows you and your team to interact with Rovo via 1:1 direct messages, group chats, or by @mentioning Rovo in channels to ask questions, summarize discussions, and pull context from Jira and Confluence.
• Organization admins can connect Microsoft Teams to Atlassian’s Teamwork Graph (via Atlassian Administration > Connectors).When enabled, Rovo can index allowed Teams channels, chats, and meeting transcripts so they become searchable through Rovo Search and Chat (strictly respecting each user's Microsoft 365 permissions).

Have been cracking my head with this and so far no outcome.

Any help?

Thank you!

Arkadiusz Wroblewski

Hi @fabio.cabrita

Could you try searching for a specific Teams message in Rovo Search, filtering by Microsoft Teams, and then ask Rovo Chat to find that same message?

Best,

Arek🤠🧙‍♂️