Hi All,
We're excited to open up an Early Access Program (EAP) for the new AI Control Center in Jira Service Management. If your team is turning on AI across JSM and needs a single place to see it, control it, and prove its value, this one's for you.
What is the JSM AI Control Center?
The AI Control Center is a JSM-native governance plane: one place for JSM admins to see what AI is running in their instance, control it, and understand its value.Â
See it in action : Loom video
What we're shipping in the first version
The first release brings your JSM AI footprint into one view, so you're not guessing what's running or what it costs:
- AI Capability Registry - every native JSM AI feature that consumes Rovo credits, across all your JSM spaces, in a single list. One place to answer "what AI is actually running in my instance?"
- AI Audit Logs - a full audit trail for each AI capability in the registry, so you can show your security and compliance teams exactly what AI did and when.
- AI Usage Dashboards - track invocations and Rovo credit consumption (where applicable) for JSM AI capabilities, so you can see adoption and cost at a glance.
Who this EAP is for?
The EAP is open to Cloud Enterprise Edition (CEE) customers, where the AI Control Center is launching first.
We'd also love to hear from Premium customers. If this is something you'd want for your team, please sign up using the same link below.
How to participate [takes just 1 min]
Fill the feedback form here
