Restrict Log work screen to only show unresolved issues

Samantha Lamey

Hi There,

Currently in the log work screen, when you search for a issues to log work against, the search will show all issues you have access to within JIRA. Is there a way to restrict this list to only show unresolved? or stop resolved/closed issues appearing? 

Currently, several staff members are selecting issues that are resolved/closed, they then get an error message saying they can't book time, but it would be more helpful if they were unable to select the issues in the first place. 

I'm aware that I could set up a filter, but getting this used company wide would be problematic. 

Thanks

Samantha

Hlynur Johnsen

Hi Samantha,

At the moment the only possibility to exclude closed/resolved issues from the issue selection in the Log Work dialog is to use filters.

If you wish, you can create a new feature request for this functionality via our JIRA.

1. Go to https://tempoplugin.jira.com/secure/Dashboard.jspa
2. Select "Create" to create a new issue
3. The following fields need to contain information: Project (select the appropriate product) Issue type - select "Improvement" Summary - give a summary of your feature request Description - give a description of your feature request Save the request

We review all new feature requests when planning our roadmap.  

 

Regards,

Hlynur Johnsen

Product Manager - Tempo Timesheets