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Anyone else have Assets CMDB app fall over with the Jira/JSM/Confluence incident?

Shirley Jones

System health said it was Operational, but we were getting the same error messages.

Accepted answers

Martin Runge

Hi @Shirley Jones

I don't have issues myself, but I believe it has the same root cause as this major incident: https://jira-service-management.status.atlassian.com/, as Assets has historically sat inside JSM.

Your System Health is showing green because it only lights up once Atlassian scopes an incident to your organization, which often lags. The public page at https://status.atlassian.com reacts faster.

Cheers,
Martin

All comments

Martin Runge

Hi @Shirley Jones

I don't have issues myself, but I believe it has the same root cause as this major incident: https://jira-service-management.status.atlassian.com/, as Assets has historically sat inside JSM.

Your System Health is showing green because it only lights up once Atlassian scopes an incident to your organization, which often lags. The public page at https://status.atlassian.com reacts faster.

Cheers,
Martin

Arkadiusz Wroblewski

Hello and welcome to Atlassian Community @Shirley Jones

Please check again. It seems Operational now. Atlassian Status

Best,

Arek🤠

Shirley Jones

Thanks Arek.
As I finished my day yesterday ~1645 NZST, it seemed to be coming back up.

Shirley Jones

Thanks Martin - I'd wondered if this was the case, but hadn't seen anyone else mention it.