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Premium trial unavailable for Standard Workspace

Anastasiia _Theia_

Hi, our Workspace “Lira” is currently on Trello Standard. We would like to test Trello Premium before upgrading.

The Billing page only shows “Upgrade”, which immediately asks us to pay for Premium. The “Try it free” flow redirects us back to the Workspace boards page and does not start a trial.

Could you please confirm whether this Workspace has previously used a Premium trial, and whether a Premium trial can be enabled for us?

Best regards,

Anastasiia

Accepted answers

Arkadiusz Wroblewski

Hello @Anastasiia _Theia_

Please direct your Question to Billing Support Atlassian Support: Pricing, Billing, & Licensing | Atlassian

We are Community members and cannot inspect backend of your Billing History.

Best,

Arek🤠

All comments

Arkadiusz Wroblewski

Hello @Anastasiia _Theia_

Please direct your Question to Billing Support Atlassian Support: Pricing, Billing, & Licensing | Atlassian

We are Community members and cannot inspect backend of your Billing History.

Best,

Arek🤠

Anastasiia _Theia_

Hi Arek,

Thanks a lot for pointing me in the right direction! I’ll contact Atlassian Billing Support.

Appreciate your help 😊

Best,
Anastasiia

Arkadiusz Wroblewski

Nothing to thanks. We are here to help each other

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