Screen Shot 2016-10-20 at 12.48.58 AM.png
Interesting, that suggests a very broken add-on, but possibly a system one. Do you know which area of JIRA this is happening in and what you were expecting to be there instead of the error?
Screen Shot 2016-10-20 at 12.55.53 AM.png
Ok, there's something wrong with the issue view module in JIRA Software. It might be an add-on breaking it, but the error does suggest it's inside Software.
Could you check the logs - ideally, have the application log open and tailing, so you can see it real-time, then click to provoke the error and see what goes into the log at the time. Also, check Admin -> manage applications and check if there's any errors flagged there.
Hi NicHere's the log for you to know, thank you.
at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21)
... 4 filtered
at com.atlassian.web.servlet.plugin.LocationCleanerFilter.doFilter(LocationCleanerFilter.java:36)
... 29 filtered
at com.atlassian.jira.servermetrics.MetricsCollectorFilter.doFilter(MetricsCollectorFilter.java:25)
... 27 filtered
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.lang.Thread.run(Thread.java:745)
2016-10-20 13:47:24,745 http-nio-9000-exec-6 ERROR stacy.gumera@ciit.edu.ph 827x5734x2 1vcgbxw 103.25.179.178 /rest/greenhopper/1.0/xboard/issue/details.json [c.a.g.w.rapid.issue.IssueResource] Unable to complete GreenHopper REST method
java.lang.IllegalArgumentException: The delegated panel with the complete key ['com.atlassian.jira.jira-view-issue-plugin:attachmentmodule'] must be an instance of WebPanelModuleDescriptor
at com.atlassian.greenhopper.web.rapid.issue.tabs.editable.utils.DelegatedWebPanelFinder.toDelegateWebPanel(DelegatedWebPanelFinder.java:56)
at com.atlassian.greenhopper.web.rapid.issue.tabs.editable.utils.DelegatedWebPanelFinder.lambda$findDelegatedPanels$2(DelegatedWebPanelFinder.java:42)
at java.util.stream.ReferencePipeline$3$1.accept(ReferencePipeline.java:193)
at java.util.ArrayList$ArrayListSpliterator.forEachRemaining(ArrayList.java:1374)
at java.util.stream.AbstractPipeline.copyInto(AbstractPipeline.java:481)
at java.util.stream.AbstractPipeline.wrapAndCopyInto(AbstractPipeline.java:471)
at java.util.stream.ReduceOps$ReduceOp.evaluateSequential(ReduceOps.java:708)
at java.util.stream.AbstractPipeline.evaluate(AbstractPipeline.java:234)
at java.util.stream.ReferencePipeline.collect(ReferencePipeline.java:499)
at com.atlassian.greenhopper.web.rapid.issue.tabs.editable.utils.DelegatedWebPanelFinder.findDelegatedPanels(DelegatedWebPanelFinder.java:45)
at com.atlassian.greenhopper.web.rapid.issue.tabs.editable.factory.BaseEditableTabEntryFactory.getDelegatedPanel(BaseEditableTabEntryFactory.java:250)
at com.atlassian.greenhopper.web.rapid.issue.tabs.editable.factory.BaseEditableTabEntryFactory.buildSectionForDelegatePanel(BaseEditableTabEntryFactory.java:230)
at com.atlassian.greenhopper.web.rapid.issue.tabs.editable.factory.BaseEditableTabEntryFactory.buildSection(BaseEditableTabEntryFactory.java:201)
at com.atlassian.greenhopper.web.rapid.issue.tabs.editable.factory.BaseEditableTabEntryFactory.lambda$buildSections$43(BaseEditableTabEntryFactory.java:147)
at com.atlassian.greenhopper.web.rapid.issue.tabs.editable.factory.BaseEditableTabEntryFactory.buildSections(BaseEditableTabEntryFactory.java:149)
at com.atlassian.greenhopper.web.rapid.issue.tabs.editable.factory.BaseEditableTabEntryFactory.createEntry(BaseEditableTabEntryFactory.java:79)
at com.atlassian.greenhopper.web.rapid.issue.tabs.EditableTabModelFactory.lambda$buildTabs$39(EditableTabModelFactory.java:69)
Hi all,
Thanks for bringing our attention to this problem. This is in fact a bug in JIRA Software (JIRA Agile), which is being triggered by PSD Preview plugin.
But you can also reproduce this bug without PSD Preview – just go to the Add-on Manager and disable "attachmentmodule" module in "Atlassian JIRA - Plugins - View Issue Panels" system plugin. This is new to JIRA 7.2, this bug does not reproduce on JIRA 6.4.
I've posted a support request to Atlassian (unfortunately, we can't post bugs directly now) - https://support.atlassian.com/servicedesk/customer/portal/20/GHS-65419
We'll see what they say. Hopefully, it will be confirmed as a bug and fixed soon.
Meanwhile, there's a workaround without uninstalling PSD Preview – go to the PSD Preview configuration and switch to "Separate Panels" mode, so that PSD Preview does not hide the standard attachments panel.
Kind regards,IgorALM Works
Edit: Bug was created: https://jira.atlassian.com/browse/JSW-15360
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