can't send emails to trello inbox from microsoft

Question

Just started with trello.  I'm getting an email saying that Trello couldn't authenticate my email domain.  It said to try sending to my personal trello email address, but the instructions saying to do this under the 3 dots next to inbox don't work.  There isn't an option to find my personal trello inbox.  I thought this was going to be an easy set up (used trello 10 years ago), but I'm worried it is going to be a big time suck.

Arkadiusz Wroblewski · Answer

Yep, only if they updated regularly on Changes :D

Joseph K_ Little · Answer

It looks like the instructions may be referring to an older Trello interface. In the current version, open a board → Inbox → open the Inbox menu → Add from email → More options to find your unique Inbox email address.

You can also send from the email linked to your Trello account directly to inbox@app.trello.com.

I agree the onboarding could be clearer - this should be a much simpler setup.

Arkadiusz Wroblewski · Answer

Hello @Will _Jack_ Todd

This both KB Article adressing specify your problems

Emails sent to Trello Inbox never arrive | Trello | Atlassian Support

Create cards by email | Trello | Atlassian Support

Best,

Arek🤠