How to cancel premium trello subscription without billing access

Question

I was auto-enrolled, against my will, in Trello premium. Please cancel the free trial so that my company is not automatically billed at the end of the trial. I can't do it myself because I do not have admin billing access. This is very frustrating, because I did not choose the free trial, and I now have to spend time trying to get this canceled.

kh-federico · Answer

Hi @Madison Elkins

We noticed you posted this in multiple places across the forums, which is against our Partners - Rules of Engagement. We’ve kept this one live - if you prefer for your content to remain in a different group or collection, please let us know via the “report to moderators” function and we’d be happy to move it for you. Please also take a moment to review our rules so you're aware for next time. Thanks!

Clint Young · Answer

Hello @Madison Elkins

I would start here: https://support.atlassian.com/subscriptions-and-billing/docs/cancel-a-subscription/

If that doesn't help as you don't have admin billing access, you can try contacting Atlassian here: Atlassian Support: Pricing, Billing, & Licensing | Atlassian