My videos are not available, and I confirm that I am on the correct account. This videos must to be available... it´s an urgent issue! Please help me.
Hi @Luciana Boscolo Celer ,
Most folk here (including myself) are basically end customers like yourself, so we cannot really take a look at this and help.
Still, as you can log in to Loom, I'd advise reaching out to official Atlassian Support via the steps mentioned here: Need help with your Loom account? Here’s how to contact Support 👈
The support team should be able to take a better look at where those videos ended up.
Cheers,Tobi
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