Opsgenie Access Issue Affecting Multiple Users

Question

Hi Team,

We are currently unable to access Opsgenie.

The issue is not limited to my account. Multiple users are experiencing the same problem and are unable to log in through the Opsgenie portal.

When entering the email address and clicking "Next", a generic error icon appears and the login process does not continue, as shown in the attached screenshot.

The issue was tested using:

- Microsoft Edge

- InPrivate Mode

and the same behavior persists.

Could you please investigate the issue and verify the Opsgenie authentication/SSO configuration and related services?

Screenshot attached for reference.

José Regueiro · Answer

Will do, thank you.

Nikola Perisic · Answer

Hi @Hisham Al Mahloul , @José Regueiro

Atlassian status doesn't show any problems, and you have the Standard tier, you can create an Atlassian support request here

José Regueiro · Answer

Good morning.

Same problem with my team, I can't get to the password entry screen, got this on top

And a 404 on the console