Unable to create a site

Frederick Sum

Hello! I'm trying to create a site, but I'm getting the following error:

Something went wrong on our end. Please try again. If this keeps happening, contact support. (Issue ID for Atlassian use: Trace ID: 77ed5abd3537413fb0fa06dee28d3159)

I can't create a support ticket because it asks me for the site URL which is the thing I want to create.

I have tried at least different browsers and Incognito mode, without any ad blockers and the issue still persists.

Tansu Akdeniz

Hi @Frederick Sum 

• Please try in different browser and incognito mode.
• Disable browser extensions.
• Change the network, try vpn connection temporarily.
• Check this page if there is an ongoing incident: https://status.atlassian.com/

If problem persists, please contact Atlassian support team with Trace ID via https://support.atlassian.com/contact/#/  If it is inaccessible for you, please try submitting a ticket through this page instead: Atlassian Contact – Purchasing & Licensing