Having an error trying to get signed in

Question

Hello,

I work in IT at a smaller trucking company out of Iowa and I have Dial Pad by T-Mobile for our phone service carrier.  They need me to sign into Confluence to add my phone numbers to an anti-spam registration But I am getting the following error and cannot get signed in to Confluence.  See below

Arkadiusz Wroblewski · Answer

Hi @Nick Accola and welcome to Atlassian Community,

Please check with whoever administers this Confluence instance and confirm that your account has the correct access.

This looks like either an account mismatch or simply missing permissions.

Best,

Arek🤠

Nick Accola · Answer

yes from a laptop in Google Chrome.

Varsha Joshi · Answer

Hi @Nick Accola

Are you able to login from a computer?