Board Buttons Disappeared

Question

Good Afternoon,

I have a series of board buttons created, until today they were all visible as normal.

Today they have disappeared from the top, I have checked all the settings and I cannot see any reason they should not be showing.

Is this due to a recent update?

Anwesha Pan · Answer

Hi @Holden Group Admin

This is a known Trello issue which happens due to interruption between your browser and Trello's server.

You could try these quick fixes may be:

Hard refresh:

Hard refresh the page (Ctrl+Shift+R / Cmd+Shift+R)

Clear your browser cache and cookies for Trello specifically

Try a different browser or Incognito/Private window

If you're using the Trello desktop app, try the web version instead (or vice versa)

Check if it's widespread:

Visit status.trello.com to see if there's a current incident

If nothing works, report the bug:

Since the Automation builder itself is failing to load, this is likely a Trello-side bug. Report it at Report a Trello bug | Trello | Atlassian Support — include your board URL, browser/OS details, and a screenshot of the spinning state if possible.

Thanks,
Anwesha

Holden Group Admin · Answer

I have just had a response from my support ticket, it is a known issue that is being investigated at present.

Holden Group Admin · Answer

Hi Arek, yes tried incognito and another browser, I have tried clearing the cache and cookies etc.

Both browsers just spin and won't let me edit