please help me in deleting this account
Hi @ProlocoSormanoWelcome to the Atlassian Community!https://support.atlassian.com/atlassian-account/docs/delete-your-atlassian-account/You can find this documentation, where it is described how to delete your account.
this message appear
this message appears
Dear @ProlocoSormanohttps://support.atlassian.com/subscriptions-and-billing/docs/cancel-a-subscription/First, you need to cancel the subscription you have, then delete the account.
as you can see i don't have any subscription
the subscpription i have are already inactive
@ProlocoSormano
It can take some time for Atlassian to process cancellation requests fully. After requesting cancellation, your subscriptions remain active until the next billing date. Then they are put into an Inactive state. The data is kept for a period of time in case you change your mind and want to reactivate it. Then it is permanently deleted.
Until it is permanently deleted, you may still be considered the billing admin for an account.
If you want to try to expedite the process, you can contact the Atlassian Billing, Licensing, Pricing support team through this link.
https://www.atlassian.com/company/contact/purchasing-licensing#/
It looks like you're new here. Sign in or register to get started.
