I got logged out of my account and now cannot see my boards.

Question

I just logged out of my trello with the correct email address and when I logged back in it has now added the premium trial back yet this had expired and yet everything else is the same email the password.

The boards are not archived and the weird thing is I was working on the boards this morning until it logged me out without notice and now I cannot get back in.

Can someone from support assist as I cannot understand where all my boards have gone and the email is correct as I have the original email?

Blair at Atlassian · Answer

Hi @Julie Haworth, we created a support ticket so that we can connect with you directly and work through these questions in a private ticket. You should get an email with a link to the ticket. Thank you!

The Trello Team

Julie Haworth · Answer

I think it has created a duplicate account but it shouldn't have

I tried the password thing and it still keeps trying to link me to the trial new one which is wrong