Trello Rotary Club account needs new owner

Question

The Rotary Club of Sydney Cove has a NFP Trello workspace that is available to the board members.

Every year (July - June) the board members change and now a new Club President is taking over.

Currently this is me, but I need to pass on the marketing@sydneycoverotary.com account to someone else who needs to link to their phone number and their Atlassian profile.

What are the steps to doing that?

Francisco Fischer_t4fux9 · Answer

Jumping in on this older post—have you checked Trello's settings to ensure the current admin can transfer ownership? If the original owner can't assist, contacting Trello support might help resolve access issues. The community here might have additional tips if anyone's done a similar transfer. Anyone else experienced this transition?

Arkadiusz Wroblewski · Answer

Hi @Frankie Taylor

Don't try to transfer the actual Atlassian account. It's much cleaner to just invite the new President's Trello account to the Workspace, promote them to Admin, and make sure they have admin rights on the key boards. Once they're in, you can safely remove the old account.

If you are intentionally using marketing@sydneycoverotary.com as a shared club login, you'll just need to update its password and 2FA settings. Otherwise, the invite-and-promote route is definitely the safest way.

How to transfer board memberships to a new account | Trello | Atlassian Support

Add an admin to a Workspace | Trello | Atlassian Support

Cheers,

Arek🤠