I have an automation that triggers twice per month that I can't find to edit

Question

I've had my Trello board for several years, and have added/changed it over time. I have an old automation that runs twice per month to remind me to submit my timesheet. This is no longer relevant, but I can't find it anywhere to edit it. It's not in my Repeats, nor any of my Automations.

Arkadiusz Wroblewski · Answer

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Christine Lawton · Answer

It looks like I can't contact Support directly - do you have any tips on how I can submit this to Support?

I really appreciate your help getting this sorted.

Arkadiusz Wroblewski · Answer

You are likely dealing with a legacy migration glitch, a rule owned by a former member, or a UI bug. Before contacting support, try opening Trello in incognito, checking all other automation tabs, or asking other board members if they can see it.

If it remains hidden, it's a backend issue. Reach out to Trello Support with your board URL and screenshots of the empty page so they can clear it from their end.