Unable to activate confluence

Question

I am unable to activate confluence on Peptracker (Project Name) Jira

Tomislav Tobijas · Answer

@Anum Shahzad can you share a screenshot of this? Also, are you on Data Center or the cloud? If you're on the cloud, on which plan are you currently on? (Free, Standard, Premium or Enterprise)

Anum Shahzad · Answer

I have tried all but its not letting me to add or update confluence. it takes me to the contact centre page

Tomislav Tobijas · Answer

Hi @Anum Shahzad ,

Are you trying to activate Rovo or Confluence? I'm asking as this question landed in Rovo Q&A forum group.

Generally, to add a new app, you can follow these: Add a new Atlassian app or collection to your organization

As for Jira and enabling docs/Confluence content there, you can follow these steps: Set up Docs in Jira

If that's not what you're looking for, can you maybe share some additional information or examples/screenshots that can help us troubleshoot this? 🤔

CHeers,
Tobi