Hello, my board is closed. I am the admin but not allowed to reopen.

Question

Hi there,

A few of my Trello boards have been closed (six in total).

I am the sole owner and admin of these boards, however when I try to access them, I receive the following message:

BOARD-NAME is closed.
You’re a member of this board, but only board admins are able to reopen it. Please contact support for assistance.

As the only owner/admin, I'm unsure why my admin access appears to have been removed or why I can no longer reopen the boards.

Could you please investigate and advise on how I can restore access and reopen these boards?

Thank you for your help.

Kind regards,
Nat

Nathalie Heynderickx · Answer

Oh no! Maybe the ticket expired @Nivedhya Vikram1 - I'm so sorry.

I'm now getting the error msg attached/below when clicking on the link provided.

Nathalie Heynderickx · Answer

Thanks so much @Nivedhya Vikram1 !

Will do!

Really appreciate you help 🙏🏽

Nivedhya Vikram1 · Answer

Hi @Nathalie Heynderickx ,

I have raised the ticket associated with the email you reported here. Here is the ticket link:TRELLO-227010.

Please share the Board URL in the ticket to check further.