Expired session time

Question

Good afternoon.

We have a question for you. In that moment our company indra is using jira and i have a co worker that use testlink. She have a problema becouse when  stop of use testling for few minutes (10 minutes), without get out of the tools and return again, show a message (Expired session time) and she have to restar again losing all the information that put before it.

We want to know if there is a way to extend this expired session time.

Thanks

Daniel Carrion1 · Answer

Thanks for your help,

Christian Czaia [Decadis AG] · Answer

Hi,

you can alter the session timeout in the web.xml of your installation (10 minutes sound odd to me):

<YOUR DEPLOYMENT>/WEB-INF/web.xml.

https://confluence.atlassian.com/display/JIRA/Changing+the+default+session+timeout

Other than that you might have run into a problem similar to this one:

https://answers.atlassian.com/questions/141640/why-session-timeout-less-than-one-minute

https://answers.atlassian.com/questions/26779/how-to-set-timeout-for-jira-user-session

Cheers

Christian