I see a different username in the url that doesn't match my account

Ryan Clewis_e0uq93

When I login to Trello, I see the following url:

 https://trello.com/u/r***c*****6/boards

The username "r***c*****6" does not belong to me, so I'm not sure where that is coming from. Interestingly, if I navigate to view my user profile, all of the information there (name, email) is correct.

When I set up my Atlassian account, I set it up as a local Atlassian account - meaning, I do not auth through Google or any other social provider.

In case this helps, when I came here to open a ticket and it listed my products and had me choose one - it listed Trello twice. I'm not sure what the difference is between the two, or if it's related in some way.

Ajay _view26_

Hi @Ryan Clewis 

What you're seeing in trello.com/u/r***c*****6/boards is your Trello username (the vanity slug), not your account identity.

Trello auto-generates that slug at signup — usually from your email prefix plus a few random characters to keep it unique — and it's completely separate from your display name and email, which is why your profile still shows everything correctly. Nothing is mismatched or compromised.

You can change the slug under Profile and visibility → Username. Just note it has to be globally unique across Trello, so the random suffix exists because the clean version was already taken.

On Trello appearing twice in the product picker: that almost always means you have two distinct Trello identities resolving to you — typically a legacy Trello-only login and a Trello instance now tied to your Atlassian account. They can coexist after the Atlassian account migration. If you tell me which one holds your active boards, I can point you to consolidating them.