Re-opening a closed Trello board

Lia Nst

I have a recently closed trello board, my wife's the one creating the board. I have tried both my wife's email (I think both created on pre-Atlassian account), but both listed as new accounts and don't have the said board. Is it possible for me to know which email is created a board while I'm only a regular member to a board (not admin.) Thank you.

https://trello.com/b/8FP0AMkO

Rishabh S

Hi Lia,
Hope you are doing well,
Welcome to the community!!

I checked the board logs and saw that your previous admin account was deleted, which is why the board was closed.

Creating a new account with the same email results in a different account, so you couldn't recover the original board.
To resolve this issue, I have now promoted another member, @wynst. Please contact them and ask to reopen the board using this link: https://support.atlassian.com/trello/docs/reopening-a-closed-board/. Once reopened, they can add you back to the board.

Thanks.