We have a demo version of JSD installed. I have the following permissions but cannot see the "settings" tab as shown here
https://confluence.atlassian.com/display/SERVICEDESK/Customize+and+share+your+service+desk
Hi Jamie,
You need to add yourself to the Service Desk Team Project Role:
https://confluence.atlassian.com/display/SERVICEDESK/Users,+groups+and+project+roles
Best regards,
Peter
Thank you for the reply but this hasn't worked. I created the service desk and according to this...
By default, the user who creates a service desk project is in the Service Desk Teamand Administrators role.
Which didn't happen. I am now in the group
http://www.awesomescreenshot.com/image/233081/71e3e116cca01038744f65e8cfb6061f
But still in the same project do not have the settings tab.
Just a quick question: can you see the other tabs (Queues, People, Reports and SLA's) without a problem?
Yes, I can. http://www.awesomescreenshot.com/image/233131/16575ef5a4e658b035aff3c1b73da787
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