Comments not displaying in cards

Question

I have a new trello board set up with various cards. when I add a comment to the card, it's not visible on the card when expanded. I can see the comment icon on the card preview that is displayed on the list, but when opened, the comments are not there, its blanks as if nobody commented. What am I doing wrong? From the looks of it, a comment is there, just not visable.

Oleksandr · Answer

Hi everyone! Hopefully comments are back for all of you after the incident.

For the future — if you want a better overview of all card activity in one place, the Board Assistant Power-Up has an Extended Activity Log with filters by date, board, member, and action type, including comments. https://trello.com/power-ups/685016dd47b5654ae385bba6

Ajay _view26_ · Answer

Hi @CH

You're not alone — this is a platform-wide issue that's affecting a huge number of Trello users right now. You can monitor trello.status.atlassian.com for the updates.

Suzie M · Answer

Hi there,

Thanks for reaching out, so sorry about the trouble!

Our engineering team is investigating the problem, and working to get Trello back up and running normally as quickly as they can.

Further details and information will be posted on our Statuspage at https://trello.status.atlassian.com

Thanks for hanging in there with us!