Trello card comments are not showing

Question

Hello,

I’m having an issue with Trello cards. When I open a card, the existing comments and activity are not showing/loading.

I have already tried using both Safari and Chrome on macOS, and the issue happens in both browsers. Everything was working normally earlier today. My internet connection is working fine, and the rest of Trello appears to load normally.

This is affecting cards that already had approved content and comments, so it is impacting my workflow.

Could you please confirm if this is related to the current Trello degraded performance incident affecting comments and card activity views? Is there any workaround, or should I wait for the incident to be resolved?

Thank you.

Tags/categoria:
Trello / Cloud / trello-cloud

Suzie M · Answer

Hi there,

Thanks for reaching out, so sorry about the trouble!

Our engineering team is investigating the problem, and working to get Trello back up and running normally as quickly as they can.

Further details and information will be posted on our Statuspage at https://trello.status.atlassian.com

Thanks for hanging in there with us!

Irene J_ · Answer

Same here... I'm a new user and thought maybe comments expired or something 😥

I guess it's a malfunction then, and they will be fixing it?

Watson Racing · Answer

Same issues here