Why can't I see comments on the Trello web app (even when I've just made them).

Question

I am using Trello on the web (Google Chrome). I have been adding comments to cards, but when I press 'Save' the comment doesn't show up. On the card, it is showing as having a comment/comments on it, but when I go onto it, they don't show up. None of them show up, not existing ones on old cards, or new ones I've just posted.

To make things more confusing, when checking the Trello app on my phone (Android) the comments do show up, including new comments I added on the web app. So it can't be a connection issue, otherwise they wouldn't be showing in the other app, surely?

I have tried refreshing, logging in and out, and clearing my cache on my browser, none of which has worked.

Arkadiusz Wroblewski · Answer

@Callum Overfield

It showed up about 5 minutes before. Just a tip, you might want to subscribe to the status page so you get notifications about system incidents.

Callum Overfield · Answer

Thanks for the response. No outage was showing when I checked so I thought I was going mad.

Hopefully it's resolved soon.

Arkadiusz Wroblewski · Answer

Hello @Callum Overfield

There's an active Outage currently under investigation.

https://trello.status.atlassian.com/