What happens if I do nothing to my opsgenie account?

Question

Will the account go away on July 17?

I believe billing has already stopped.

Arkadiusz Wroblewski · Answer

@jay_athalye

If you have any concerns, please open a ticket with the Atlassian Support Billing team.

That will be the best.

Atlassian Support

jay_athalye · Answer

Thanks.

We will not be migrating. I wanted to close the opsgenie subscription, but the option to stop subscription is not available any more?

So I want to know if I need to take any action or will the account/product disappear from the org

Arkadiusz Wroblewski · Answer

Hello @jay_athalye

If you haven't started migrating yet, you still have time, but you definitely want to get a plan in place well before the 2027 deadline so you don't lose anything.

Since we can't see your exact billing or migration status here in the Community, your best bet is to double-check those settings or open a quick ticket with Atlassian Support to confirm exactly what that July date means for your specific instance.