I can't access my account. It's saying Contact your Jira administrator to request application access

Question

Fabio Racobaldo _Catworkx_ · Answer

hey @Keith Chikomo , please ask to a Site/Org admin to check App permission settings.

Keith Chikomo · Answer

Thank you Fabio. It's on cloud sir. I have been using it but just work up saying i can't access.

Fabio Racobaldo _Catworkx_ · Answer

Hi @Keith Chikomo ,

are u on a cloud or a data center instance? Btw, it seems that you have not permission to access your instance. Try to ask internally within your company.

Fabio