New email to access Trello

Question

My former mailbox has been hacked so I've changed to another email provider and started to use a new email.
Unfortunatelly, I was using that email to access Trello and I no longer can't log in. 
I've tried to find how I could declare my new mail to Trello / change my email access but it seems it is only possible when you're already logged. I no longer cant'

Please help because I would like to be able to access all my stored information.

Kind regards and thank you for your support.

Blair at Atlassian · Answer

This is a difficult situation, but here are the available paths forward based on Atlassian's security policies:

* If you remember your password: You can still log in at https://id.atlassian.com/ using the old email address. Once logged in, you can update your email to a valid one under https://id.atlassian.com/manage-profile/email.
* Check other devices: If you are still logged into Trello on another device (like a mobile app or a different browser), use that access to invite your new/valid email address to your important boards and grant a Board Admin role where possible.
* Collaborator check: If you can't log in based on these options, the best solution is to create a new account with your new, valid email. You can then ask any collaborators to invite your new account back to the boards you shared.

I hope one of these methods helps you get back in.

Arkadiusz Wroblewski · Answer

Hello @Ottou Eric

I Flagged this Post for Support.  An Atlassian Support Engineer will review the post and respond on this thread within 2 business days.