Why Can't My Teacher View My Trello Board

Jaithra_84md3u

Hi guys, I am in Game Dev class where we use Trello to track and present our work to our teacher. Recently, my email got compromised , so I had to transfer all my stuff from one account to another. Ever since I did this, Trello's been acting up. Some of my cards from my old board don't seem to have been synced up, and now suddenly, my Teacher can't view my board even though I can see that he currently does have access to the board and is a member. Are there any suggestions or advice you guys may have to help me? 

Nivedhya Vikram1

Hi @Jaithra ,

To better understand what’s happening, could you please let me know how you transferred your Trello boards and cards from your old account to your new one? Did you use Trello’s board transfer tool, or did you manually add your new account to the boards?

Also, can you confirm if your teacher is using the same board URL as you? 

As a quick troubleshooting step, you might try removing your teacher from the board and then re-inviting them to see if that restores access.