Free Account and Transfer of Files

Question

Hello,

I am currently a high school teacher with a Loom account provided by my division. I am changing jobs and will be working for a community college. I was wondering if it would be possible to get a free account as a community college professor, and if I would be able to transfer my videos from my high school account to the new account.

Thank you for your time!

I love Loom!

Brittany Soinski · Answer

Hi! Atlassian offers a discounted rate for educators (though not a free plan).

You can transfer your videos between accounts. This would just require you adding your old email as a user to your new plan, then going into your personal settings tab. You'll see an option to move your content over and leave the old workspace.

https://support.atlassian.com/loom/docs/loom-education-discount-verification/

marc -Collabello--Phase Locked- · Answer

Most likely you must download the videos first to your computer, and then upload to the new account.