unable to find admin account

mark_pajak

I am trying to find out who the admin account for our organisation s

Dave Mathijs

Hi @mark_pajak What is the URL of your site (in order to know whether you are on-prem or on cloud?

A regular Atlassian user cannot directly view the list of Organization Admins without administrative privileges. Here are a few methods:

 

• Check "Users" Directory (If you have Limited Access): Go to admin.atlassian.com, select your organization, and navigate to Directory > Users. Some users may be able to see the gray "Org Admin" label next to admin names, depending on permissions.
• Check Group Memberships: In the Directory > Groups area, search for the org-admins group to see a list of users holding that role.
• Contact Internal IT/Project Leads: Ask internal IT or project leads to look for the "Product Administrator" or "Org Admin" roles in their respective project settings.
• Contact Atlassian Support: If the original creator/admin has left and no one knows who the admin is, raise a ticket with Atlassian Support to identify the administrator.
• Identify Creator: By default, the person who originally subscribed to the cloud instance is added as an administrator.

Note: If you are a site administrator or organization admin, you can see these details under Settings > User management.