account identity conflict / Atlassian account migration issue.

Question

I need help reaching Trello/Atlassian support for an account recovery issue.

My original Trello username was @trnitin, but when I log in with the email that was previously linked to it, Trello opens a new empty account instead of my original account.

I have proof from old Trello notification emails and board member screenshots, but I cannot find where to submit this privately to Trello support.

Can someone from Atlassian/Trello support guide me to the correct private support form for account recovery?

Nitin Ahir_etrg8y · Answer

the support ticket is AI generated and the rest is, all automatic, I need a direct contact with the Atlassian team, do you have any link ?

Pallavi Shirodkar_7rpghm · Answer

@Nitin Ahir

Can you please raise a support ticket with the Atlassian team, they will help you with this.