issue with unabling to login jera

Shail Garg

Dear Jira Support Team,

We are currently unable to log in to our Jira account. While trying to access the account, we are facing login issues and are unable to use the platform.

Kindly look into this issue and help us resolve it at the earliest. Please let us know if you need any additional details from our side.

Looking forward to your support.

Fabio Racobaldo _Catworkx_

Hi @Shail Garg ,

probably you are talking about JIRA instance (if you are able to submit a question here it means that you are able to login to Atlassian. Isn't it?).

If so, my suggestion is to involve some org-admin within your company first in order to perform a troubleshooting. If you are an org-admin my suggestion is to raise a support ticket to Atlassian team providing all the information about your site (https://support.atlassian.com/contact) .

Hope this helps,

Fabio