CRITICAL: No response since Monday — Atlassian account is active, but all Trello boards are closed

Question

My Atlassian account is active (no suspension notice), but I still lost access to all Trello boards and they are marked as closed. I am the workspace admin and cannot reopen anything. I posted on Monday and still have no resolution. This is affecting my work. Could an Atlassian moderator please escalate this urgently?

Mikael Sandberg · Accepted Answer

I have notified the support team that is on here and they will reach out to you within 2 business days to see if this can be resolved.

Nivedhya Vikram1 · Accepted Answer

Hi @Stefani ,

Please find ticket TRELLO-225679, raised on your behalf on April 21. We have requested the link to the affected board. Could you please access the support ticket and share the link?